Shipping policy

Shipping Policy

Please be aware, once an order is placed, we can't cancel the order, as it begins processing immediately. However, once your order arrives, you may contact our support team to initiate a return. After returning your order, we will process a refund.

Priority + Insured Shipping

If you've selected 'Shipping Protection', you will have the option to reship or receive a refund if your order is lost in transit.

Lost/Missing Packages

We are not responsible if an incorrect address is entered during checkout. Please ensure your billing and shipping details are correct. If we make an error, we will take full responsibility at no extra cost.

Customs

We are not responsible for any customs fees once items have shipped. By purchasing, you agree that customs fees may apply upon arrival in your country.

Shipping Time

Shipping time varies by location. Estimated delivery times are listed below:

*Maximum delivery time: 20 business days. *Processing time: 2-3 business days.
*Shipping times exclude customs clearance delays.

Tracking Information

You will receive a tracking number via email once your order ships. In some cases, tracking may not be available.

No Tracking Information

Tracking may take 2-5 business days to update. If no updates appear after 5 business days, please contact support.